Manage departments
1 min read · Updated Jun 2026
Under Settings → Departments you can create departments, give each a name, and optionally assign a department head. Departments organize your team and can act as approvers in approval policies.
Departments help you organize your team and can be used in approval workflows. Manage them under Settings → Departments.
Create and manage
- Click New Department.
- Enter a name (e.g. “Engineering”).
- Optionally assign a Department Head by searching for a user.
- Save.
From the list (showing each department’s name, head, and when it was created) you can Edit a department’s name or head, or Delete one you no longer need.
What departments are for
- Organization — group your team into clear units.
- Approvals — a department’s head can be used as an approver in approval policies, so requests route to the right person automatically. See Set up approval policies.
Note: Deleting a department removes it going forward, but existing records that referenced it are kept. You need the Departments permission to create, edit, or delete departments.
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Last updated: Jun 2026