Verify your identity

Identity verification is a required, one-time check before you can be paid. It’s handled securely through our verification partner, Persona (see Persona’s privacy policy), and your client only ever sees the document — not your selfie.

What we collect and verify

Verification has two parts:

• A valid government-issued photo ID — such as a passport, driver’s license, or national ID. It must be undamaged and unexpired.
• A selfie to verify your face — you’ll take a quick selfie, and Persona checks that your face matches the photo on your ID to confirm it’s really you.

This is how we make sure no one else can pose as you, and it’s a standard requirement before any payout.

Before you start

• A valid, undamaged, unexpired government ID
• A smartphone to capture your document and selfie
• Use a document from the same country as your personal address

Verify your identity

1. Go to Verify your identity (right after your profile, or later from your profile page) and click Start.
2. On "Let’s get you verified", scan the QR code with your smartphone — or choose Continue with your current device.
3. Capture your document and selfie as prompted.

What the statuses mean

• Under review — "Your identity is on its way for approval!"
• Verified — "Identity verified! You’re all set."
• Unsuccessful — review your details and try again. See Identity verification didn’t go through — what to do.