How do I reject or dispute a contractor invoice?
1 min read · Updated Jun 2026
From Invoices, use Reject to send an invoice back to the contractor for correction, or Dispute to formally challenge a charge. Both ask for a reason, which the contractor sees.
When a submitted invoice isn’t right, you have two options: Reject it to send it back for correction, or Dispute it to formally challenge the charge.
Reject vs dispute
- Reject — returns the invoice to the contractor to fix and resubmit. Use for fixable mistakes (wrong amount, missing receipt).
- Dispute — formally contests whether a charge is valid. Use when you’re challenging the charge itself.
How to do it
- Open Invoices, then select the invoice (or several).
- Choose Reject or Dispute from the actions.
- Enter a clear reason — the contractor sees this, so explain what needs to change, or why you’re disputing.
What happens next
- A rejected invoice goes back to the contractor to correct and resubmit.
- A disputed invoice is flagged for review and does not pause auto-payment on your other invoices.
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Last updated: Jun 2026